Privacy Policy

1. Introduction

DriftwoodStudio ("we," "our," or "us") is dedicated to the protection of your privacy. This document outlines our policy regarding the collection, utilization, revelation, and protection of your data whenever you access our website driftwoodstudio.click or use our yacht charter services.

Your access and use of our offerings imply your agreement to the terms described in this policy. This policy is aligned with privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal details are gathered by us when you willingly submit the information while:

• Reserving a yacht charter
• Reaching out via our website or by phone
• Signing up for our newsletter
• Completing forms on our site
• Engaging in our surveys or promotional activities

The kinds of information collected might include:

• Your name and contact data (email, telephone number, physical address)
• Financial details for transactions (handled securely by external service providers)
• Preferences related to yacht charters and specific needs
• Contacts for emergencies
• Information regarding diet and health (if shared by you)

2.2 Automatically Collected Information

Information is automatically collected concerning your device and usage when you peruse our website:

• IP address and geolocation data
• Internet browser variety and edition
• Visited pages and duration on our site
• Sources of website referrals
• Device details (model, display resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar technologies are utilized to better your experience on our website. They enable us to:

• Recall your site preferences
• Analyze website traffic and functionality
• Deliver content tailored to you
• Enhance our service offerings

Your browser preferences or our cookie consent feature permits management of cookies.

3. How We Use Your Information

The information collected serves various functions such as:

• Delivering Services: To ensure yacht charter services, manage bookings, and maintain communication regarding your reservations
• Client Support: To address inquiries and provide support
• Processing Payments: For financial transaction management and invoicing details
• Security Measures: For operational safety and the prevention of deceptive activities
• Promotional Activities: For sending information on special offers and news updates (only with your consent)
• Enhancing Web Experience: For website usage analysis and optimizing site operations
• Adherence to Regulations: For compliance with governing laws and directives

4. Sharing and Disclosure of Information

Your personal data is neither sold nor exchanged with third parties. However, it might be shared under these conditions:

4.1 Service Assistants

We may impart information to reliable third-party service assistants for tasks like payment processing, website support, emailing services, analytics, and client service enhancement.

4.2 Legal Obligations

Information may be disclosed when legally obligated or to comply with legal processes, court directives, urgent situations, or inquiries into possible illicit activities or fraud.

4.3 Business Reorganizations

If any major business changes occur, such as mergers or asset sales, your information might be part of the transferred assets.

5. Information Protection

We take effective technological and organizational measures to secure your 'personal information against unauthorized access or misuse, including encryption, secure servers, controlled access, evaluations, and staff education.

Nevertheless, due to the nature of the internet and digital data storage, absolute security of the information cannot be guaranteed.

6. Storing Data

We hold on to your personal data only for as long as required for the purposes it was collected or as outlined by the law. For example:

• Charter reservations: 7 years for taxation and legal reasons
• Communications for marketing purposes: until unsubscription or account deletion
• Web analytics data: 26 months retention period
• Support interactions: retained for 3 years after the most recent communication

7. Rights and Choices

Your rights include accessing, correcting, removing (as allowed by law), data portability, opting out of marketing, and managing cookies. To exercise these rights, please get in touch with us at the contact information provided below.

8. Third-Party Services

8.1 Web Analytics

To analyze web traffic, we utilize services like Google Analytics, from which you can opt-out through specific browser add-ons.

8.2 Social Media Platforms

Our site may have links to social platforms, each with its privacy terms.

8.3 Payment Processing Firms

All financial transactions are managed by third-party processors compliant with industry security standards.

9. International Data Transfer

Your data might be transferred and managed in countries other than Germany. We adopt suitable protections following relevant privacy laws.

10. Minors' Privacy

Our services don't target individuals under 13, and we don't collect their data knowingly. If you suspect that a minor has provided us with information, reach out to us immediately.

11. Policy Amendments

Our privacy policy may be updated to reflect any changes in our procedures or legal requirements. Any alterations will be communicated through our website, email notifications to registered users, or announcements on our website. Continued use of our services after changes go into effect will be regarded as acceptance of our updated policy.

12. How to Reach Us

For questions about our privacy practices or this policy, you can contact us by:

13. Compliance with Online Advertising Consent Policies

We are in conformity with consent policies for online advertising. Changes to your tracking or cookie settings can be made at any time through our cookie preference interface.